60 Day Price Promise | Retravision
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60 Day Price Promise

Retravision Character
60 day price promise

If you want to be really sure you always get the best price on electrical, furniture and bedding - shop at Retravision!

You’ll not only save money by shopping with Retravision, but we can also save you the hassle of shopping around, by giving you the confidence that you’re getting the best price guaranteed, every time.

Retravision’s 60-day Price Promise to you:

If you purchase any Retravision product, and happen to find a lower advertised price from one of our competitors* within 60 days, we promise to refund 120% of the difference!

Enjoy 60-day peace of mind with our 60-Day Price Promise!

How do I apply for the 60-Day Price Promise refund?

  • You can apply for a 60-Day Price Promise either in the Retravision Store where you originally made your purchase or you can email or call Retravision Online.

  • Our 60-Day Price Promise applies to personal shoppers only.

  • The claim must be made within 60 days of the purchase date and supporting evidence of the Brand, Model, Price and Competitor advertisement must be provided.

  • We will verify that the advertised price is current and that the product is in stock and available for immediate sale and delivery by the approved competitor.

  • The product must be new and factory sealed and of the identical brand, model, and colour. Ex-display models are excluded. The competitor's price must be in Australian dollars and be inclusive of all taxes.

  • The comparable advertised price must be exclusive of all delivery and installation

Our Lowest Price Guarantee & 60-Day Price Promise applies to the following competitors:

  • Harvey Norman

  • JB HiFi

  • The Good Guys

  • Appliances Online

Exclusions and Limitations

  • There is a limit of one claim per product.

  • This offer excludes orders paid via Interest Free Finance, Humm, or Zip whereby the competitor is not offering the same payment method and terms for the advertised item.

  • This offer excludes items advertised by Retravision or a competitor as Clearance, VIP Exclusive, Factory Seconds, Ex-Display or Scratch and Dent.

  • This offer excludes advertising errors, bonus offers, group buy offers, installations, clearance, ex demo and display products, promo code and finance offers, or cashbacks and discounts including where offered directly by a supplier or third party.

  • This offer excludes products advertised on deal, group buy, auction, buy it now or grey import sites.

  • This offer excludes particular brands including but not limited to: Apple, Asko, AEG, Falcon, Falmec, Gaggenau, La Germania, Miele, Speed Queen and Neff.

  • Special Percentage off promotions involving a 3rd Party or Membership Benefits Program, including but not limited to RAC.

  • For physical stores, Competitor and Stock must be within 30kms of one of our physical stores.

  • Our 60-Day Price Promise is not applicable to products featured on https://clearance.retravision.com.au

  • We reserve the right to charge for delivery.

Last Update: Dec 2020

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